Frequently Asked Questions
What is the procedure for buying used vehicles from Autowindz?
You can purchase a vehicle by following these steps:
- Browse our online stock catalog.
- Select the vehicle of your choice.
- Click the “INQUIRE” button and submit the form with all the relevant information.
- A Pro forma invoice will be sent to you via email or fax, so please check your inbox.
- CIF prices, bank details, and the mode of payment will be included in the Pro forma invoice.
- Arrange payment. Please note that your selected vehicle will only be reserved upon full receipt of payment.
- The vehicle will be safely shipped to you once payment is confirmed.
- The vehicle will arrive at the port of discharge, and you can receive it.
- Enjoy driving your new vehicle!
How does Autowindz offer vehicles at lower prices compared to other companies in the market?
We recommend reviewing the available list of FAQs above to save time. If you have further questions, feel free to email us at info@smgjapan.com
What is the condition of the vehicles at Autowindz?
All vehicles available at Autowindz are sourced from popular auto auctions, franchise dealers, and wholesalers located in central regions of Japan. Our professional technical staff thoroughly inspects each vehicle before it is stocked. The vehicles in our online stock list are the property of Autowindz and we are not third-party agents or brokers.
Who should I contact for queries?
We recommend reviewing the available list of FAQs above to save time. If you have further questions, feel free to email us at info@smgjapan.com
Do you have a system for inspecting the cars?
Yes! We have an efficient technical department responsible for inspecting and checking all vehicles before they are shipped to ensure quality and safety.
How can I purchase a Japanese vehicle that is not listed in stock?
If you are interested in purchasing a Japanese used vehicle that is not listed in our available stock, you can email us at info@smgjapan.com We can arrange the vehicle especially upon request for our valued customers.
What are the available payment methods?
Telegraphic Transfer and PayPal are the two payment methods available for transactions. Typically, telegraphic transfer is the fastest, simplest, and most secure method of payment. The processing time depends on the payment method you select. Certain terms and conditions apply when using PayPal. We operate on a first-come, first-served basis, so please make your payment as soon as possible to reserve your desired vehicle. Our bank details can be found on our website.